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Dining Tables Kitchen Tables Chairs
Beds Buffets Sideboards Benches Coffee
Tables Bookshelves Dressers End
Tables Desks Daybeds Nightstands Console
Tables Cabinets |
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Sales: 310-491-7147 - West Coast
Sales: 617-848-1918 - East Coast |
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| Returns
Policy |
Due to the nature of the purchase of such furniture goods from our Website,
‘made to order furniture’ or ‘custom made furniture’ together with the
expense of shipping from Indonesia and importing into USA it is not feasible
for Quality-Teak.Com to offer a returns policy.
We are in the business of custom made furniture, we want your business but
we are not a department store. Our pricing does not reflect the 150% - 200%
mark-ups some retailers charge that make for no questions asked, easy
returns. Please consider your purchase carefully. Most products we sell are
made to order and do not exist until you ‘contract with us’ to have them
made.
If you believe a return is your only solution, we expect you to pay for the
shipping charges both ways. (Back to our warehouse in Torrance, California)
We will also impose a restocking charge. Our restocking charge is 50% of the
original purchase price. The restocking charge is merely to cover our costs
to enable us to sell your returned items to someone else. After thoughtful
consideration we have chosen this policy rather than higher prices for
everyone.
Upon your agreement of our return charges we will authorize the return of
the merchandise. Quality-Teak.Com will issue shipping instructions which
must be used with such returns. Goods must be in "as new" condition with no
evidence of use or damage. We expect that returned merchandise will be
packed in the same manner as it was received by you. If upon inspection the
returned product is freight damaged because of careless packing on your part
your refund may be delayed or adjusted. The shipping charge both ways are
not refundable or are they available for credit. |
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For
your convenience and protection we only accept
PayPal
Payments |
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Phone & Voice Mail
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310 - 491 - 7147 -
West Coast USA |
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617 - 848 -
1918 - East Coast USA |
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Order Fax |
310 - 388 -
1499
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General Fax |
360 - 230 -
7107 |
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E-mail |
customerservice@teak-collection.com |
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Address |
Teak-Collection.Com,
Corporate Address: 1220 North Market Street, Suite 606, Wilmington,
DE 19801 USA
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©
2000 - 2007 Teak-Collection.Com. All rights reserved. Quality-Teak.Com
is a trading brand of Teak-Collection.Com
If you experience any problems viewing this page, please e-mail:
webmaster@teak-collection.com |
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Dining
Tables Kitchen Tables Chairs Beds Buffets Sideboards Benches Coffee
Tables Bookshelves Dressers End Tables Desks Daybeds Nightstands Console
Tables Cabinets |
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